There is no “Add eSIM” option

This model doesn’t support eSIM or is locked to a network. Check for the EID line after dialling \*#06#.

No data after landing

Check that “Mobile data” is set to the eSIM and that data roaming is on. Turn aeroplane mode on and off.

Can I delete the eSIM?

Only once the plan has ended. A deleted eSIM usually can’t be installed again.

Step by step

How to install an eSIM on a Samsung Galaxy

Installing an eSIM on a Samsung step by step in SIM manager: from a QR code or an activation code, naming the eSIM, mobile data and roaming after landing. Galaxy S20 and newer.

What you need

Galaxy S20, S21, S22, S23, S24, S25 and newer, Z Fold and Z Flip, some A models (e.g. A54, A55) and the Note 20.
Dial *#06# on your phone’s keypad: if the screen shows an EID line, the phone supports eSIM.
The phone must not be locked to a network (SIM lock).
An internet connection while you install, ideally Wi-Fi at home.

Installing from a QR code

When you have a second screen to show the code on: a computer, a tablet or another phone.

1
Open the QR code on another screen
Show the QR code from your account on a computer, a tablet or a second phone.
2
Scan the QR code
Point the camera at the code and confirm adding it. Installation takes up to a minute.
SettingsConnectionsSIM managerAdd eSIMScan QR code

Installing with an activation code

When you install on the same phone you’re reading the code on: there’s nothing to scan.

1
Copy the activation code in your account
Next to your eSIM, tap “Copy code”. It is one line starting with LPA:1$; copy it in full.
2
Paste the code in the settings
On the scanning screen, tap “Enter activation code”, paste the code and confirm.
SettingsConnectionsSIM managerAdd eSIMEnter activation code

Before you travel

3
Name the eSIM
In SIM manager, open the new eSIM and give it a clear name, for example “Travel”.
SettingsConnectionsSIM manager
4
Keep data on your main SIM until you leave
Under “Mobile data”, leave your main SIM selected. If the plan also covers Poland, turn off the switch next to the “Travel” eSIM until the day you leave.

After you land

5
Switch mobile data to the eSIM
Turn the “Travel” eSIM back on if it was off, and choose it under “Mobile data”.
SettingsConnectionsSIM managerMobile data
6
Turn on data roaming
Data will go only through the eSIM you chose in the previous step, so your main SIM won’t run up charges.
SettingsConnectionsMobile networksData roaming

When something doesn’t work

There is no “Add eSIM” option: This model doesn’t support eSIM or is locked to a network. Check for the EID line after dialling *#06#.
No data after landing: Check that “Mobile data” is set to the eSIM and that data roaming is on. Turn aeroplane mode on and off.
Can I delete the eSIM?: Only once the plan has ended. A deleted eSIM usually can’t be installed again.